Shipping and Returns

Shipping Policy

At Seevan, we are committed to delivering your orders in a timely and efficient manner. Please read the following shipping policy carefully to understand how we handle domestic and international shipments.

Domestic Shipping

For domestic orders within India, we process and ship your items within 1-2 business days from the date of purchase. Once your order has been shipped, you can expect delivery within 3-7 business days, depending on your location and the shipping method selected during checkout. Please note that delivery times may vary during peak seasons and holidays.

We partner with reputable shipping carriers to ensure reliable delivery of your orders. Upon shipment, you will receive a tracking number via email, allowing you to track the status of your package in real-time.

In the event of any delays or issues with your shipment, please don't hesitate to contact our customer support team for assistance.

International Shipping

For international orders, we aim to process and ship your items within 1-2 business days from the date of purchase. International shipments typically take longer to reach their destination due to customs clearance and other factors. Therefore, please allow an estimated delivery time of 14-21 business days from the date of shipment.

Please note that international shipments may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. Customs policies vary widely from country to country, so we recommend contacting your local customs office for more information before placing an order.

Similar to domestic orders, you will receive a tracking number via email once your international order has been shipped, allowing you to monitor its progress until it reaches your doorstep.

If you have any questions or concerns regarding international shipping or customs-related issues, please feel free to reach out to our customer support team for assistance.

Return Policy
We do not accept returns unless item(s) do not meet quality standards.

Return/Exchange Duration and Eligibility
Our return/exchange window is 14 days. To be eligible for the 14-day return and exchange criteria, YOU MUST send out the package back to us within this timeframe , this time begins from the MOMENT your order has been DELIVERED to you. For instance, if you contact us on day 14 but send out the return package on day 18, YOU WILL NOT BE ELIGIBLE FOR THE RETURN/EXCHANGE. If a chargeback is issued for such cases, we will present our shipping and return policy to your bank, highlighting that you were informed of this policy.

Return & Exchange Conditions
For returns and exchanges, items must be shipped back in the original packaging with the tags intact and without any harm or damage to the clothing. Your return or exchange will only be processed once these items have been received and inspected by our team.

How to Initiate a Return or Exchange
Start your return or exchange process by contacting us via our contact page or directly at vikram@seevan.co. Our dedicated team will guide you through the necessary steps.

Return Shipping Details
We provide return shipping labels only for the USA. For customers in other countries, the responsibility for covering return shipping costs lies with the customer.

Refund Policy
Upon successful receipt and inspection of a returned item, your refund will be processed. The amount will be credited back to the original payment method. Please note that it might take a few business days for the refund to reflect in your account due to varying processing times of payment providers.

Exchange Policy
If you're looking to exchange an item, please get in touch within the 14-day window. After we receive and review the product you wish to exchange, we'll send out the replacement item.